Privacy Policy
Effective Date: January 15, 2025
At Cextarim, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our services. We're committed to transparency and giving you control over your data.
Information We Collect
When you visit our site or enroll in our programs, we gather certain information to provide you with personalized learning experiences. This happens in a few different ways.
Information You Provide Directly
- Name and contact details when you sign up for courses or reach out to us
- Payment information processed securely through third-party providers
- Learning preferences and educational background to tailor your experience
- Communication records when you contact our support team
- Feedback and survey responses you choose to share
Automatically Collected Information
Like most websites, we automatically collect certain technical data when you browse our platform. This includes your IP address, browser type, device information, and how you interact with our content. We use this to improve site performance and understand what works best for learners.
How We Use Your Information
We're pretty straightforward about why we need your data. Everything we collect serves a specific purpose.
Educational Services: We use your information to deliver course content, track your progress, and provide personalized recommendations that match your learning goals.
Communication: Your contact details help us send important updates about your courses, respond to your questions, and share relevant educational resources.
Platform Improvement: Anonymous usage data helps us understand what features work well and where we can make things better.
We also use your information to process payments, maintain security, and comply with legal requirements under Canadian law. And yes, we might send you occasional emails about new courses or features, but you can opt out anytime.
Data Sharing and Third Parties
We don't sell your personal information. Period. But we do work with trusted partners who help us run our platform.
- Payment processors handle transactions securely without us storing your card details
- Cloud hosting providers store course materials and user data with encryption
- Email service providers help us send course updates and notifications
- Analytics tools give us insights while protecting your identity
These partners are contractually required to protect your data and can only use it for the specific services they provide to us. We also might share information if required by law or to protect our rights and safety.
Your Privacy Rights
Under Canadian privacy legislation, including PIPEDA, you have significant control over your personal information. Here's what you can do.
Access Your Data
Request a copy of all personal information we hold about you, including how we're using it.
Correct Information
Update any inaccurate or incomplete data in your account settings or by contacting us.
Delete Your Account
Request deletion of your personal data, subject to legal retention requirements.
Withdraw Consent
Opt out of marketing communications or withdraw consent for certain data uses.
To exercise any of these rights, send us an email at contact@cextarim.pro. We'll respond within 30 days and verify your identity before processing your request.
Data Security Measures
Protecting your information is something we take seriously. We use industry-standard security practices to keep your data safe.
All data transmitted between your device and our servers is encrypted using SSL/TLS protocols. Our databases are protected by firewalls and access controls that limit who can view your information.
We conduct regular security audits and keep our systems updated with the latest patches. Staff members receive training on data protection and only access information necessary for their roles.
That said, no online platform is completely immune to security risks. While we do everything reasonable to protect your data, we can't guarantee absolute security. If you notice anything suspicious, contact us immediately.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy.
- Active account data remains accessible while you're enrolled in courses
- Course completion records are retained for seven years for certification purposes
- Financial records are kept for the period required by Canadian tax law
- Marketing consent records are maintained until you withdraw permission
- Technical logs and analytics data are typically deleted after 18 months
When data is no longer needed, we securely delete or anonymize it so it can't be traced back to you.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. These small files help us remember your preferences and understand how you use our platform.
Types of Cookies We Use
Essential cookies keep the site functioning properly and remember your login status. Analytics cookies help us see which pages are popular and where people encounter problems. Preference cookies remember your settings like language or display options.
You can control cookies through your browser settings, though disabling certain cookies might limit some features. We don't use third-party advertising cookies that track you across other websites.
Children's Privacy
Our services are designed for adults interested in learning about investing. We don't knowingly collect information from anyone under 18 years old. If you're a parent and believe your child has provided us with personal data, please contact us so we can delete it.
Changes to This Policy
We might update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
The effective date at the top of this page shows when the current version was published. We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your data, we're here to help.
Cextarim
1095 McKenzie Ave, Victoria, BC V8P 2L5, Canada
Phone: +1 613 473 5258
Email: contact@cextarim.pro